It is important that you let us know about any changes to your details as soon as possible. If your name has changed, we will need any of the following:
- Marriage or civil partnership certificate
- Divorce or civil partnership dissolution
- Birth certificate
- Deed poll certificate
- Gender reassignment certificate
If you are a Bank Member, please let us know of your name change by bringing in at least one of the documents listed above to your local team.
- Find the details of your local team here
- Some teams have appointment booking calendars which you can access from this page.
- If they don't have a booking calendar, please use the contact details listed
- If your Partner Trust or Client isn't your nearest option, you can take your documents to a different Partner Trust or Client for verification. For more information, please see this article.
