Once you have received a warning, you’ll enter our DNA and/or SNC process.
- If you don’t attend a shift without informing us or the ward, you’ll get a ‘Did Not Attend’ warning.
- If you cancel your shift less than 12 hours before it starts, you will get a ‘Short Notice Cancellation’ warning.
The DNA and SNC processes both contain 4 stages. We use them to manage attendance and support our Trusts to maintain safe staffing levels.
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Level
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How Long Does It Remain on Your Profile?
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Comments
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Stage 1 – first instance
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26 weeks or 27 shifts – whichever comes first
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A Stage 1 warning is removed from your profile if there are no other instances within 26 weeks or 27 shifts – whichever comes first.
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Stage 2 – second instance
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26 weeks or 27 shifts – whichever comes first
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A Stage 2 warning is removed from your profile if there are no other instances within 26 weeks or 27 shifts – whichever comes first.
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Stage 3 – third instance
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52 weeks or 55 shifts – whichever comes first
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A Stage 3 warning is removed from your profile if there are no other instances within 52 weeks or 55 shifts – whichever comes first.
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Stage 4 – fourth instance
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Not Applicable
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You’re removed from working with NHS Professionals with the right to appeal.
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The DNA and SNC processes run separately, and you can be on different stages of both processes at any time. For example, you can be on a Stage 1 of the DNA process and Stage 3 of the SNC process at the same time.
Stage 4 of either process can lead to you no longer being able to work for NHS Professionals. For more information on this, please see our article I received a Stage 4 SNC/DNA warning. What do I do now?
If you have received a DNA or SNC warning and you believe you shouldn't have – for instance, if you were asked to move wards or gave the ward over 12 hours of notice – let us know by using the 'Need More Help?' Contact form below with the categories 'My Membership', 'Absence' and 'Appeal a Warning'.
