Please try the following troubleshooting tips to try to resolve any common errors:
- Try using the Google Chrome browser on a desktop or laptop computer
- Refresh the page
- Close all tabs on your browser
- Clear your cache
- Turn your internet connection off and on again
If you are still having a technical issue you can either call us on 03332 407 552 or contact us using the 'Need More Help?' Contact Form below this and every article. We recommend logging in to see all available options on our Contact Form. For more information on how to login, please see our article
We also recommend that you attach screenshots where possible.
If you would like to track the progress of your case, you will need to login before logging your case. For more information, see our article How do I login to my NHSP:Online account?
