How do I login to NHSP:Online for the first time?

How do I login to NHSP:Online for the first time?

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1) Visit our portal and click the blue 'Log In' button in the top right corner



2) Click 'Forgotten password?'

• You will need to know your primary email address - this is the email on your profile you receive emails from us to
  • If you have forgotten which email address you used, click on 'Forgotten email address?'

 3) Enter your primary email address and click 'Send Code'. 

• Please complete the Captcha code before pressing 'Send Code'
  • If you can't clearly read the Captcha, please click the speaker button below it to hear the code

4) Check your email inbox and junk/spam folders for an email from us. This email will include a one-time security code.

5) Enter the code into the 'Verification code' box and click 'Verify Code'.

• Your code will expire in 15 minutes.
• To request another code, click 'Send New Code' and check your emails again for a new code.

6) Click 'Continue' to set up your new password.

7) Choose a new password

• Your password needs to meet certain criteria. Please see our article What do I need to include in my password?

8) Once your password has been set, click 'Sign in'

9) Choose which method of 2-Factor Verification you would prefer

• This is an additional layer of security to protect your data.
• Please choose between receiving an email, text message or using an Authenticator app on your phone
• After choosing your method, you will be sent a code so we can ensure it is correctly set-up for you

10) Select 'Login to NHSP:Online' and click 'Continue'

If you need further help, please contact us using the 'Need More Help?' Contact Form below.