To update your visa details, we must confirm your identity.
If you have a visa granted by the Home Office you can send your share code to us
- You can get your Share Code from the gov.uk website
- Send us your code using the 'Need More Help' Contact Form below.
- Please login to see all available options on our Contact Form. Choosing the most appropriate option for you ensures your query goes to the correct team.
- For more information, see our article How do I login to my NHSP:Online account?
- Depending on your visa we may also need:
- A Certificate of Sponsorship (for Skilled Workers, Tier 2 visas or a Tier 2 Application in Progress)
- A University enrolment letter and timetable (for Tier 4 student visas)
If your situation has changed and you have a new document (for instance, a British Passport) we need to verify these documents.
- Please bring the originals of your new documents to one of our local offices
- You can find the locations and contact details for all our local offices here
If you have a new Application in Progress with the Home Office please send us proof
- We can accept your submission details (such as an application reference and consent)
- Send us your documents by replying to the email you received from us or use the 'Need More Help' Contact Form below
- Use the categories 'My Compliance', 'Identity and Right to Work', and 'Documents'
Once you have sent in your documents, our specialist team will usually update your profile within 5 working days. We can only update your visa records on our system once we've seen your documents or share code.
To see what documents we can accept as proof of your Right to Work in the UK, please see our article Why do I need to prove my Right to Work in the UK? What documents are acceptable?
