
Accessing Your Calendar
Click on 'Menu' below the search bar, then click on 'My Calendar'


Accessing Your Appointments
Click on 'Upcoming Applications' in the top left. You will then see your Document Appointment listed as a 'Face to Face Doc Check'.

Click on the arrow to the right of your appointment's status. You can choose to either amend or cancel your appointment.
- If you choose to cancel, you will need to re-book at another time if you wish to continue with your application.
- If you choose to amend, you will be taken to the appointment booking screen to re-book.
For more information on how to book your document appointment, please see our article How do I book an in-person document verification appointment?