If you are looking to update your bank details, please see our article My bank details have changed
I am an Applicant - I need to update my details.
If you are currently in the application process and your address has changed, please see our article I'm an applicant and my address has changed during the application process. How should I let you know?
I am a Substantive, Bank, or Referral Bank Member - I need to update my details.
If you're not a doctor or someone with direct engagement employment status, if you are looking to change your address or phone number, you can self-serve on ESR. For more information, see these article for more information:
Changing your name or NI Number? We will also need some documentation to verify those new details. Check out these articles for more information:
Correcting your Date of Birth
To request an update to your date of birth please use the 'Need More Help?' Contact Form.
We recommend logging in to see all available options on our Contact Form. Choosing the most appropriate option for you will ensure your query always goes through the the correct team. For more information, see our article How do I login to my NHSP:Online account?
Please include the following:
- The changes you wish to make
- Provide your current details (e.g. your former address)
- Attach any relevant supporting documents
- Please note, you can only attach documents to the 'Need More Help?' Contact Form while you are logged in
Please allow up to 7 days for update requests to be processed.
I am a Doctor or Direct Engagement Worker - I need to update my details.
To update your details, please email the correct address below.
Please include the following information in your email:
- The changes you wish to make
- Your current details (e.g. your former address)
- Any relevant supporting documents
If you need further help, please contact us using the 'Need More Help?' Contact Form below.